Luxury Castle Hire Office Is Open 24 Hours A Day And 7 Days A Week, Including Bank Holidays, Christmas Day, Boxing Day And New Year’s Day. Call Free On 0800 292 2177
Each property has an individual ‘booking’ page, enabling you to make a specific enquiry about the properties that most take your interest . Fill in the fields of the booking form, supplying us with a valid email address so we can get back to you, and click the submit button to send the form. Within a short time of submitting the form, you will receive an auto-response email confirming that we have received your enquiry.
Details of your enquiry are automatically entered into our castle booking system. Luxury Castle Hire office is open 24 Hours A Day and 7 days a week, including bank holidays including Christmas Day, Boxing Day and New Year’s Day, so there is always someone on hand to deal with your request. The response time can vary depending on time of day, taking account of differing time zones, the level of enquiries we receive, the availability of staff to respond to specific queries and so on, but we aim to always respond to every enquiry within 1 hour to 24 hours of receipt.
Obviously each enquiry will require a custom response based on the requirements of the individual customer. If possible, we will put a ‘no obligation’ provisional hold on the room for 48 hours in your name, giving you time to consider our offer and make any necessary arrangements. We will also give you instructions on how to confirm your booking using our secure payment server or bank transfer.
If you then wish to confirm the booking, you can follow the instructions on how to submit your payment details, along with your booking reference number, depending on the deposit arrangements for the individual property. We will let you know exactly how much deposit will be beforehand.
Once we have received your payment, we will then pass this information on to the property managers and confirm your booking with them.
Please click Book Direct Now or contact us to make a booking. We require a deposit of 30% to 50% of the accommodation value in order to secure your chosen property, with the remaining balance due 3 months before arrival. If bookings are made within 3 months of your arrival date we will require the full balance. DEPOSITS amount is different for each property and owners rules and regs.
Payments are normally made by bank transfer, we do also accept cheques and card payments (however card payments are subject to a 5% surcharge). We will ask for your address, contact details and the names (and ages if under 18) of all guests who will be staying in the property, along with the occasion for the stay.
Please note that payments are non-refundable (except if the property becomes unavailable for any reason, in which case you will receive a full refund), so we do recommend you take out insurance against any unforeseen eventualities which may result in you being unable to attend, or cause an early departure, including adverse weather conditions. *2018 all bookings have full refund.
PRIVATE Some of our owners prefer to keep their houses hidden from the public domain. If you don’t find what you are looking for on our website, please contact us stating your destination and we will send you private links to relevant properties.